In the Account Information section, go to the Listings Status, then click on Going on vacation?.Go to Account Info from the available drop-down options. Go to the Seller Central console, click on Settings in the top-right location.Take a peek into the details of how to manage your vacation mode on Amazon. Use this Amazon seller central holiday settings even if the seller is off for a short duration of a week or less. Rather, turn off the vacation mode to make all your listings visible and active again. Once you are back from holiday, you do not need to re-list the listings. However, Amazon vacation mode is crucial to remove all the open and seller-fulfilled listings temporarily. With the Amazon performance metrics growing robust every day, heading off on a holiday seems almost impossible. How to Change the Amazon Vacation Settings? For FBA (Fulfilled By Amazon) sellers, Amazon keeps your listings active and continues to sell and ship orders during the vacation mode too. Note: Vacation mode affects your FBM ( Fulfilled By Merchant) orders only. This way you can monitor your notifications and manage your reviews to take immediate action to rectify the same. Use an efficient automatic alerts monitoring tool to serve your purpose. You can avoid negative feedback by letting your buyers know ahead. Set an automated-email response and notify your customers before and during your vacation. Besides, Amazon also expects a seller to respond to any claim or complaint filed during this inactive period. Plan Ahead with Automation: Inactive listings does not disable the buyer-seller messaging option.“Automated emails enhance customer engagement leading to an increase in sales.” Log in to a mobile account of the Amazon app to answer your customer queries. In the mobile-savvy world, to stay updated with your customer demands, you also need to keep up with the pace. Track your Seller Central Account Efficiently: Make sure to monitor your Amazon seller account frequently at least once a day.Changes are reflected once the status is set to ‘Active.’ Note: During the inactive period, you still have the leverage to create and edit listings. Avoid logging into multiple devices as it may lead to account suspension.Pro Tip: Engaging customers with enough information makes your brand interactive and creates value for your business. During this inactive period, you still need to respond to the customers’ messages within 24 hours or within the required time window as Amazon expects you to respond to the buyers’ requests and messages within the pre-defined window. Respond to Buyer Requests within the pre-defined time window: Process the return requests without fail.The response should let them know how long are you restraining from taking orders. Set An Automatic Response: To prevent unnecessary logistic bottlenecks in your Amazon seller account, set an automatic response to notify your customers that you’re away.This allows you to conquer painful and chaotic last moment order processing as Amazon removes your listings from the product page. Change your listing status to inactive at least 2 days before you hit your vacation. Change your Listing Status Ahead: Do not wait until the last minute.The pending orders are not canceled even if you change the listing status. Fulfill the Pending Orders: Before setting the listings to inactive, you need to ensure that all the pending orders are fulfilled and shipped without fail. ![]() ![]() Before Changing the Amazon Vacation Settings While Amazon vacation settings allow you to take the much-needed break from selling, there are a plethora of factors that need your attention before you hit the vacation. Streamlining the fulfillment activities is prominent to avoid any negative feedback from the buyer. Positive customer experience in the order fulfillment process is the most crucial aspect of the e-commerce delivery model. Things You Need to do Before Taking a Vacation This vacation settings on Amazon allows you to strike a balance between your business and holiday time. With the help of the vacation mode, this e-commerce giant is helping its sellers to put their seller listings on hold. ![]() But don’t worry, Amazon vacation settings help you build your business even in your vacation. On the other hand, with the demand from the customers soaring every day, it is hard to take a break from your business. One negative review or feedback from the customer can end up ruining the brand name. Higher profits of a business is a reflection of its happy customers. Apparently, customer experience is the key to make or break the brand image. In the e-commerce industry, the entire order management process needs to be stitched effectively to avoid unnecessary inaccuracies. Without the help of proven strategies, growing an e-commerce business is no easy task.
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